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Shipping & Returns Policy - Shea Decadence London

Shipping & Returns Policy

Shipping

Domestic Orders

All items will be sent via Royal Mail standard delivery unless you select signed for service (Recorded delivery). We aim to dispatch orders within 1-5 working days following payment.

We reserve the right to change and amend our postage fees without prior notice but this does not affect any orders which have been placed and paid in full.

International Orders

Orders are posted via International Tracked & Signed. If your order weighs in excess of 1kg, these are sent via Trackpak. Please note we cannot be held responsible for any import taxes or duties levied by authorities in the destination country. For any queries as regards duty on imports, we suggest you contact your local customs office.

Returns

In accordance with Distance Selling Regulations 2000, goods can be refunded if an order is cancelled within 7 days. Please contact us as soon as possible prior to returning purchases. Goods must be received by us in a saleable condition, in original packaging and undamaged. A copy of the invoice must be included. The cost of returning the goods back to us will be borne by you. Opened and/or used items will not be refunded. Please allow up to 30 days for refunds.